Global workforce lack the tech skills needed for the future

BUSINESSES are rapidly evolving. Today, the ordinary workplace uses a fair bit of technology even if they’re not a business that’s built on technology. For example, manufacturers actually use virtual reality (VR) headsets to train new staff and big data and artificial intelligence (AI) to help their supply chain managers make better predictions. Even industries that rely on the human touch to make the sale, such as retail and hospitality are using robotic process automation and AI to lighten the ‘administrative workload’ for their workforce so they can pay more attention to customers’ needs. SEE ALSO: Emerging food-tech innovations ready to take the world by storm That’s the reality today, and given this pace, businesses are waking up to the reality that they need to start training their workforce to actually understand and make use of technology — today and tomorrow. If they don’t, not only will their existing workforce fail...


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